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Ethnocentrism is the belief that


A) your own culture is superior to others.
B) your own culture has nothing of value to share with others.
C) people of other cultures should make all business decisions.
D) you have more to learn from other cultures than to teach.
E) other cultures have a better knowledge base to conceptualize work.

F) A) and D)
G) A) and C)

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In less-assertive cultures,people are uncomfortable with silence.

A) True
B) False

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Low performance orientation societies are likely to view high performance orientation societies as impatient and obsessed with short-term results.

A) True
B) False

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Following the rules of etiquette in other cultures makes a person seem indecisive and insincere.

A) True
B) False

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What are some types of custom and etiquette you should become aware of before traveling to another country for business? Different countries have different appropriate and taboo topics of conversation.You should find out what subjects are off limits and which ones will engage your hosts.You should also find out how people in the country you are visiting view punctuality,particularly for meetings.In some cultures,punctuality is crucial.Others take a more relaxed approach and may often start meetings late.You should find out the rules of touching and proximity so that you will be neither rude nor aggressive to your hosts.Similarly,you should learn what conversational style is appropriate.Should you be animated,frank,or reserved? Other conventions to consider include dining style,appropriate dress,when and how to use titles,and if and when to give gifts.

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Different countries have different appro...

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In cultures that are high in uncertainty avoidance


A) formalized policies are considered unnecessary.
B) business interactions are informal.
C) change is welcome and considered desirable.
D) verification is sought through oral,not written communication.
E) orderliness and consistency are held to be important.

F) All of the above
G) A) and E)

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Cultures with low performance orientation societies generally


A) value productivity over social relationships.
B) give direct feedback about how to improve work.
C) are relaxed about starting things on time.
D) place a high priority on meeting work deadlines.
E) implement clear plans to achieve goals.

F) A) and D)
G) None of the above

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Which of the following is true of a co-culture?


A) Co-culture involves the belief that your own culture is superior.
B) Co-culture is a combination of elements from different cultures.
C) People with judger mind-sets find it easier to develop co-cultures.
D) Co-cultures deemphasize the differences that exist between cultures.
E) People who are low in cultural intelligence usually develop co-cultures.

F) B) and C)
G) B) and E)

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Which of the following correctly names a characteristic of Russian etiquette and customs?


A) Pakistan and the caste system are taboo topics of conversation.
B) Gift giving is a sign of friendship;however,expensive and leather gifts should be avoided.
C) First names are appropriate only after a relationship is well established.
D) People commonly sit side by side rather than facing one another during meetings.
E) The conversation style of the people is loud,animated,lively,and expressive with lots of interruptions.

F) B) and E)
G) All of the above

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Which of the following is useful advice on conducting business across cultures with those who have limited English ability?


A) Determine a person's level of communication proficiency within the first few moments of your interactions with them.
B) Speak at your normal,regular pace instead of speaking slowly as this may be viewed as disrespectful.
C) Use slang and jargon instead of literal language as much as possible.
D) Allow those with limited English ability enough time to process their thoughts into English.
E) When using an interpreter,focus on the interpreter instead of the person you are communicating with.

F) A) and E)
G) B) and C)

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Which of the following is characteristic of highly assertive cultures?


A) People tend to speak directly and without using vague expressions.
B) People are comfortable with silence in business meetings.
C) People speak objectively without much emotion.
D) People stress equality and use cooperative language.
E) People would rather demonstrate respect than discuss disagreements.

F) B) and C)
G) A) and C)

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What qualities would a person with a high cultural intelligence display?

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The characteristics of high cultural int...

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Lilly spends a summer abroad working in a hotel.She soon realizes that her job is secure even if she does not work very hard.When she makes mistakes,no one ever comments on them for fear of hurting her feelings.What is true of the culture in which she is working?


A) It is high in future orientation.
B) It is low in humane orientation.
C) It is a low performance orientation society.
D) It is high in uncertainty avoidance.
E) It is high in assertiveness.

F) B) and C)
G) None of the above

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In high gender egalitarianism cultures,men and women are encouraged to occupy the same professional roles and leadership positions.

A) True
B) False

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Egalitarianism is the extent to which a community encourages and rewards innovation,high standards,and performance improvement.

A) True
B) False

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