FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 7: Innovation and Change

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 21

Multiple Choice

Review LaterAdd Note

Review Later

What should managers use as an approach to manage resistance to change when the resistance is based on insufficient,incorrect,or misleading information?

A) education and communication
B) participation and experience
C) negotiation and mentoring
D) coercion and rewards

E) B) and C)
F) None of the above

Correct Answer

verified

Show Answer

Question 22

Multiple Choice

Review LaterAdd Note

Review Later

Narrative 7-3 Kodak recognized that digital photography was a threat to the future growth of the company. Therefore, the company decided to become a market leader in digital imaging. -Refer to the Narrative 7-3.In order to maintain a competitive advantage in the clothing industry,Levi's had to create new,more efficient methods of dealing with its suppliers.What is the term for the process of Levi's discontinuing inefficient methods of dealing with suppliers through substituting electronic networks for outdated systems?

A) dominant design
B) competitive advantage
C) innovation stream
D) comparative differential

E) None of the above
F) A) and B)

Correct Answer

verified

Show Answer

Question 23

Multiple Choice

Review LaterAdd Note

Malcolm believes people produce best when they are exposed to some form of pressure.He changed the goals of his design team from being easily attainable to being of much higher standard and needing completion within shorter time frames.What component of a creative work environment did Malcolm introduce to the design team?

Narrative 7-4 Emily Morgan is a 30-year veteran at Levi Strauss & Company. She joined the company as a secretary in the advertising department and slowly began rising through the ranks. The more she saw how the company worked, the more dissatisfied she became. In 1982, when talk of reinventing the company spread through headquarters and senior management began looking for volunteers, Morgan became a part of the change initiative. She led the team that designed the Develop Sources process, a system for working with suppliers. In 1995, Morgan became vice president for fulfillment, Asia. Her job was to convince Levi's Asian suppliers to adopt more efficient production and distribution techniques. The Asian suppliers were afraid of change. Once Morgan and her staff showed suppliers how use of the Develop Sources program would benefit them, Morgan's job to transform Levi's Asian operations became easier. -Which of the following roles is Emily Morgan an example of?

George was appointed president of a health devices company.Within a year the board of directors were very happy with George's appointment.The company's structure was transformed to a team structure.New suppliers were found.The culture became one of hard work and meeting goals.What did George bring to the company to please the board?

Which type of change is the General Electric workout?

Donald feels his design team could be more creative if they met somewhere other than the lunch room where others are constantly coming and going.Donald created space in his large office where the team could meet without interruptions.After this move the team meetings were much more productive.What component of a creative work environment did Donald use to encourage greater creativity in his team?

Dominant designs emerge because they solve a practical problem,as a result of the negotiations of independent standards bodies or because of critical mass.

Narrative 7-3 Kodak recognized that digital photography was a threat to the future growth of the company. Therefore, the company decided to become a market leader in digital imaging. -Refer to the Narrative 7-3.Which of the following terms applies to why the development of the digital camera forced Kodak into the innovation stream?

When DaimlerChrysler learned that it took longer than any other U.S.car manufacturer to assemble a vehicle,it purchased newer,more flexible manufacturing systems to replace its older ones.Which period of the innovation stream did it enter when it made this change?

Which innovation management approach is best in fairly certain environments,during periods of incremental change,and when the goals are lower costs and incremental improvements in the performance and function of the existing technological design?

McDonald's restaurants are involved in a long-term,worldwide movement to change consumers' perceptions of its products by selling food that is healthier.What is McDonald's engaged in?

Which of the following characterizes discontinuous change in an innovation stream?

Which of the following is a part of the experiential approach to innovation?

When Tom Valerio joined CIGNA Property & Casualty,the company was faltering due to poor underwriting decisions and multiple claims from natural disasters.Valerio's vision was for CIGNA to become a top-quartile,specialist property and casualty company.It was a radical proposition.What role did Valerio fill in this case?

The typical S-curve pattern of innovation indicates that both early and late in the technology cycle,increased effort-that is,money,research and development,etc.-brings only small improvements in technological performance.

According to Kurt Lewin,what are the three steps in the basic process of managing organizational change?

Which statement describes the outcome from the use of milestones in the experiential approach to innovation?

Which statement describes an advantage of the results-driven change approach?

What is organizational development?