Correct Answer
verified
Multiple Choice
A) new businesses.
B) those in production industries.
C) minority-owned businesses.
D) franchise outlets.
E) those in need of guaranteed loans.
Correct Answer
verified
Multiple Choice
A) Court system
B) Federal Trade Commission
C) National Franchise Mediation Programme
D) Partnership for Franchisees' Rights
E) Association for Franchise Arbitration
Correct Answer
verified
Multiple Choice
A) independently owned.
B) operated for profit.
C) dominant in its field.
D) difficult to manage.
E) demanding of the owner's time and attention.
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) company and industry descriptions.
B) an exit strategy.
C) government regulations.
D) benefits to the community.
E) a marketing plan.
Correct Answer
verified
Multiple Choice
A) Disagreements between the two parties have increased, and contract disputes are the cause of many lawsuits.
B) The relationship between franchisor and franchisee has become so hostile that it is threatening the continued existence of franchised businesses.
C) Occasional disputes arise between franchisor and franchisee, but legal action is rarely taken.
D) The relationship between these two parties is good because both parties benefit when the franchisee is successful.
E) Once the franchise agreement is finalised, these two parties have very little to do with one another.
Correct Answer
verified
Multiple Choice
A) Strategic institute
B) Small-business institute
C) HR institute
D) Management institute
E) Business institute
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) He should not sell franchises because he will have no control over how the franchisees operate their businesses.
B) He should instead raise the capital to build and operate the new stores himself because this is a cheaper way to expand.
C) He should hire the managers of the new franchises so that he has control over their operations.
D) Through the franchise agreement, he can ensure that the new stores are operated according to his own standards.
E) Although he will have a little control over how the franchises operate, he will not be able to influence their advertising or level of service.
Correct Answer
verified
Multiple Choice
A) small business.
B) medium-sized business.
C) large business.
D) franchise.
E) joint venture.
Correct Answer
verified
Multiple Choice
A) inventory.
B) cash flow.
C) financing arrangements.
D) personnel.
E) money.
Correct Answer
verified
Multiple Choice
A) 20
B) 25
C) 33
D) 55
E) 70
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) auto-parts stores.
B) dry cleaners.
C) fast-food outlets.
D) larger restaurants.
E) service stations.
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) franchise.
B) franchisee.
C) licensor.
D) franchisor.
E) trainer.
Correct Answer
verified
Multiple Choice
A) small-business administration.
B) small-business development centre.
C) small-business investment company.
D) small-business institute.
E) community improvement council.
Correct Answer
verified
Multiple Choice
A) understand the laws and regulations governing franchising in each country.
B) understand that management must be from the home country to teach the new employees the way things are done.
C) thoroughly research the competitive situation.
D) check trade laws before buying a franchise in another country.
E) find out what support the franchisor offers in each country.
Correct Answer
verified
Multiple Choice
A) a loss of control.
B) continuing royalty fees.
C) hard work.
D) a fee for advertising.
E) starting a business with limited capital.
Correct Answer
verified
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