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What is the profit margin?


A) 33.3%
B) 5.2%
C) 16.0%
D) 19.1%

E) A) and D)
F) None of the above

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ABC Corporation has three service departments with the following costs and activity base:  ABC Corporation has three service departments with the following costs and activity base:   ABC has three operating divisions, Micro, Macro and Super. Their revenue, cost and activity information are as follows:  \begin{array} { | l | l | l | l | }  \hline & \text { Micro } & \text { Macro } & \text { Super } \\ \hline \text { Direct revenues } & \$ 700,000 & \$ 850,000 & \$ 650,000 \\ \hline \text { Direct operating expenses } & 50,000 & 70,000 & 100,000 \\ \hline \text { Number of copies made } & 20,000 & 30,000 & 50,000 \\ \hline \text { Number of invoices processed } & 700 & 800 & 500 \\ \hline \text { Number of employees } & 130 & 145 & 125 \\ \hline \end{array}  -What is the service department charge rate for Graphics Production? A)  $2.00 B)  $10.00 C)  $6.66 D)  $0.50 ABC has three operating divisions, Micro, Macro and Super. Their revenue, cost and activity information are as follows:  Micro  Macro  Super  Direct revenues $700,000$850,000$650,000 Direct operating expenses 50,00070,000100,000 Number of copies made 20,00030,00050,000 Number of invoices processed 700800500 Number of employees 130145125\begin{array} { | l | l | l | l | } \hline & \text { Micro } & \text { Macro } & \text { Super } \\\hline \text { Direct revenues } & \$ 700,000 & \$ 850,000 & \$ 650,000 \\\hline \text { Direct operating expenses } & 50,000 & 70,000 & 100,000 \\\hline \text { Number of copies made } & 20,000 & 30,000 & 50,000 \\\hline \text { Number of invoices processed } & 700 & 800 & 500 \\\hline \text { Number of employees } & 130 & 145 & 125 \\\hline\end{array} -What is the service department charge rate for Graphics Production?


A) $2.00
B) $10.00
C) $6.66
D) $0.50

E) A) and D)
F) A) and C)

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The rates at which centralized services are charged to each division are called service department charge rates.

A) True
B) False

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Heart Company has two divisions. Division A is interested in purchasing 10,000 units from Division B. Capacity is available for Division B to produce these units. The per-unit market price is $30 per unit, with a variable cost of $25. The manager of Division A has offered to purchase the units at $22 per unit. In an effort to make this transfer price beneficial for the company as a whole, what is the range of prices that should be used during negotiations between the two divisions?


A) $22 to $30
B) $22 to $25
C) over $30
D) $25 to $30

E) A) and B)
F) A) and D)

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How much will Jefferson's total income from operations increase?


A) $37,500
B) $100,000
C) $62,500
D) $150,000

E) A) and B)
F) None of the above

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Match each definition that follows with the term a-e) it defines. -Ratio of sales to invested assets


A) Controllable revenues
B) Profit margin
C) Investment turnover
D) Rate of return on investments
E) Residual income

F) C) and D)
G) A) and E)

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Developing and retaining quality managers are advantages of decentralization.

A) True
B) False

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Which of the following is a measure of a cost center manager's performance?


A) budget performance report
B) rate of return and residual income measures
C) divisional income statements
D) balance sheet

E) A) and B)
F) None of the above

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A decentralized business organization is one in which all major planning and operating decisions are made by top management.

A) True
B) False

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An activity base is used to charge service department expenses. Match each of the following activity bases with the appropriate department a-h) . -Number of advertising campaigns


A) Purchasing
B) Payroll accounting
C) Human resources
D) Maintenance
E) Information systems
F) Marketing
G) President's Office
H) Transportation

I) A) and B)
J) B) and G)

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The profit margin is the


A) ratio of income from operations to sales
B) ratio of income from operations to invested assets
C) ratio of assets to liabilities
D) ratio of sales to invested assets

E) A) and C)
F) C) and D)

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Match each of the following phrases as describing a) an advantage, b) a disadvantage, or c) neither of decentralization. -Operational issues are made by managers closest to the operations


A) Advantage of decentralization
B) Disadvantage of decentralization
C) Neither an advantage or disadvantage

D) None of the above
E) All of the above

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Division A reported income from operations of $975,000 and total service department charges of $675,000. As a result,


A) net income was $300,000
B) the gross profit margin was $300,000
C) income from operations before service department charges was $1,650,000
D) consolidated net income was $300,000

E) None of the above
F) All of the above

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Marshall Corporation had $220,000 in invested assets, sales of $242,000, income from operations of $66,000, and a desired minimum rate of return of 3%. The rate of return on investment for Marshall is


A) 9.1%
B) 30%
C) 3.0%
D) 27.3%

E) None of the above
F) B) and D)

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Responsibility accounting reports for profit centers will include


A) costs only
B) revenues only
C) expenses and fixed assets
D) revenues, expenses, net income or loss from operations

E) C) and D)
F) B) and C)

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Which of the following expenses incurred by a department store is an indirect expense?


A) insurance on merchandise inventory
B) sales salaries
C) depreciation on store equipment
D) salary of vice president of finance

E) B) and D)
F) All of the above

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Investment turnover as used in determining the rate of return on investment) focuses on the rate of profit earned on each sales dollar.

A) True
B) False

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Operating expenses directly traceable to or incurred for the sole benefit of a specific department and usually subject to the control of the department manager are termed direct operating expenses.

A) True
B) False

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How much will Division C's income from operations increase?


A) $0
B) $75,000
C) $12,500
D) $50,000

E) A) and D)
F) None of the above

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In an investment center, the manager has responsibility and authority for making decisions that affect


A) costs only
B) revenues only
C) assets only
D) costs, revenues, and assets

E) All of the above
F) A) and C)

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