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Exam 7: Creating a Flexible Organization

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Question 1

Multiple Choice

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Which term is used to describe the separation of all organizational activities into distinct tasks and the assignment of different tasks to different people?

A) rotation
B) specialization
C) enrichment
D) organization

E) A) and B)
F) All of the above

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Question 2

Multiple Choice

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General Motors has separate divisions for Chevrolet, GMC, and Cadillac vehicles. This is an example of departmentalization by which of the following?

A) function
B) customer
C) product
D) model

E) None of the above
F) A) and C)

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Question 3

Multiple Choice

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Because Hudson's Bay operates in a complex and dynamic environment, its store managers are given significant freedom to run their stores. This indicates that executive leaders at Hudson's Bay headquarters do which of the following?

A company designs and creates new toys. Because the toy market is so competitive, this company must incorporate customer feedback quickly in order to launch the next big thing. The firm's product developers in various regions must be able to independently make decisions to get toys rapidly designed and launched for their markets. The firm's organizational design would most likely be built for which of the following?

Johnson & Johnson has a Consumer group, a Professional group, a Pharmaceutical group, and an Industrial group. Johnson & Johnson has which form of departmentalization?

Priya is a manager in an organization where a great deal of interaction is required between herself and her small staff. This is because problems requiring her involvement arise frequently. Priya is likely to have which of the following?

Which of the following involves assigning part of your work, and the authority required to do that work, to someone else?

Which of the following is the ability for management to make decisions and to specify how those decisions will be carried out?

A company's location, product, function, and customer are common bases for which of the following?

Which of the following companies operates with centralized authority because its priorities are to maintain a strong consistent image throughout the organization and to be efficient?

A manufacturing firm produces fire extinguishers at a high volume and low cost for export to markets all over the world. It must maintain precise processes throughout the organization. How would this organization likely prioritize for efficiency and control?

Selena does data entry for a mobile phone company. Her job is to enter the data exactly as they appear in the field reports that are given to her daily. Which of the following best describes Selena's job?

An auto-manufacturing company designs its production line to build cars using the minimum amount of resources. However, its product development teams are always scanning the competitive environment, seeking to be the first to market with product improvements. What would be the company's two most important goals in organizational design?

In a furniture factory, one worker cuts the wood according to the design; another glues the furniture together, and another stains and finishes the furniture. This is an example of which of the following?

Which of the following types of organizational structure works best for medium- and large- sized organizations and provides managers with specialists?

Which of the following involves the ability to complete a task using the minimum amount of resources?

A manager with few subordinates is said to have a span of control that is which of the following?

An accounting firm performs audits for top corporations to ensure they are following all applicable tax laws. The firm needs to complete this task using a minimum amount of resources and it needs employees to follow specific guidelines for each audit. This firm's organizational design would most likely be built for which of the following?

Kimberly Clark, manufacturer of Kleenex tissues, Huggies diapers, Cottonelle bathroom tissue, and other brands, departmentalizes based on product. One advantage to this type of departmentalization is that Kimberly Clark can do which of the following?

When a worker has to learn only a specific, highly specialized task, that individual will learn to do it very efficiently. However, this efficiency could eventually become inhibited by job monotony and boredom. This situation could be alleviated through which of the following?